We recommend that HUD’s Deputy Assistant Secretary for Multifamily Housing implement training at the regional level to provide instruction on and stress the importance of monitoring civil rights compliance as part of the MORs.
2025-BO-0001 | Marzo 11, 2025
HUD’s Office of Multifamily Housing Programs Can Improve Its Monitoring of Civil Rights Compliance
Housing
- Status2025-BO-0001-001-AOpenClosedClosed on Julio 09, 2025
- Status2025-BO-0001-001-BOpenClosedClosed on Julio 09, 2025
We recommend that HUD’s Deputy Assistant Secretary for Multifamily Housing direct HUD staff to perform all required monitoring of civil rights compliance as part of the MORs conducted.
- Status2025-BO-0001-001-COpenClosedClosed on Julio 09, 2025
We recommend that HUD’s Deputy Assistant Secretary for Multifamily Housing instruct the PBCAs to include the completion of the addendum B checklist as part of the MORs performed by the PBCAs.
- Status2025-BO-0001-001-DOpenClosedClosed on Julio 09, 2025
We recommend that HUD’s Deputy Assistant Secretary for Multifamily Housing provide technical training to the multifamily property owners and management agents on completing addendum B accurately as part of the MORs.
2025-KC-0001 | Diciembre 02, 2024
FHA’s Office Of Asset Sales Did Not Have Adequate Information To Measure Its Loan Sales’ Program Success
Housing
- Status2025-KC-0001-001-AOpenClosedClosed on Febrero 26, 2025
Update the Conveyance, Assignment, and Assumption Agreement to require purchasers to report final property outcomes and identifying information including those of third-party purchasers when applicable.
- Status2025-KC-0001-001-BOpenClosedClosed on Marzo 04, 2025
Enhance data collection and processing controls to ensure consistency in reporting data.
- Status2025-KC-0001-001-COpenClosedClosed on Diciembre 02, 2024
Enhance existing demonstration guidance within the Conveyance, Assignment, and Assumption Agreement to provide further detail regarding documentation retention requirements.
2023-OE-0007a | Octubre 31, 2024
FHA Catalyst Personally Identifiable Information Risk Management in a Zero Trust Environment (2023-OE-0007a) Interim Evaluation Report
Housing
- Status2023-OE-0007a-01OpenClosedClosed on Abril 30, 2025
Housing should include zero trust requirements as part of the Housing Strategic Roadmap for Housing Modernization.
2024-KC-0002 | Mayo 24, 2024
Servicers Followed the COVID-19 Foreclosure Moratorium Requirements but Could Have Better Communicated the Requirements to Borrowers
Housing
- Status2024-KC-0002-001-AOpenClosedClosed on Abril 25, 2025
Update Handbook 4000.1 to require servicers to share information regarding foreclosure moratoriums with borrowers.
- Status2024-KC-0002-001-BOpenClosedClosed on Mayo 24, 2024
Simplify the process for accessing its FAQs on Single Family’s website, including adding a clickable link on its website home page that will take borrowers directly to the FAQs.
2024-KC-0001 | Abril 18, 2024
HUD Can Improve Its Loan Purchaser Qualification Vetting To Better Achieve Its Mission Objectives
Housing
- Status2024-KC-0001-001-AOpenClosedClosed on Julio 11, 2024
Require the transaction specialist contractor to change its application review process to prevent incomplete applications from being considered during vacant loan sales and that recommendations to approve applications are supported by written analysis.
- Status2024-KC-0001-001-BOpenClosedClosed on Julio 11, 2024
Implement improved verification checks to prevent participation of restricted entities.
- Status2024-KC-0001-001-COpenClosedClosed on Julio 24, 2024
Implement an improved process to review and update program controls before each sale to achieve its mission objectives.
2024-CH-0001 | Febrero 13, 2024
HUD Lacked Adequate Oversight of Multifamily Housing Properties With Failing REAC Scores or Life-Threatening Deficiencies
Housing
- Status2024-CH-0001-002-AOpenClosedPrioridadPriority
We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
Closed on Julio 16, 2025Include language in future notices of violation and default clearly stating that owners are required to inspect all units (including vacant units), common areas, grounds, building systems, and sites as part of the owner survey and require owners to include sufficient detail in the surveys to show (1) when the survey was conducted and (2) that the survey was a complete survey of the project.
Status
HUD will update the Notice of Default and Notice of Violation in conjunction with updates related to NSPIRE. These updates have been delayed by limited staff resources and pending policy clarifications and system changes for NSPIRE.
The final action target was November 29, 2024.
Analysis
The inclusion of language in the notices would ensure that property owners are aware of their responsibilities to inspect all units, common areas, grounds, building systems, and sites and perform repairs of identified deficiencies to protect families from living in units that are not decent, safe, and sanitary.
The implementation of this recommendation has the potential to directly impact the health and safety of families.
- Status2024-CH-0001-002-COpenClosedClosed on Junio 25, 2025
Develop and implement adequate controls to ensure that HUD staff with the appropriate level of authority approves extensions to the notices of violation and default cure periods in writing and that documentation is maintained to support such approvals.
- Status2024-CH-0001-003-AOpenClosedClosed on Julio 10, 2025
Modify the queries used to generate the schedules of properties that accompany the reports to Congress to consider a larger range of dates to ensure that properties that failed consecutive inspections are appropriately identified on all applicable schedules.
2024-BO-0001 | Diciembre 18, 2023
Opportunities Exist To Improve HUD’s FHA Resource Center’s Routing of Housing Discrimination Inquiries
Housing
- Status2024-BO-0001-001-AOpenClosedClosed on Diciembre 18, 2023
We recommend that HUD’s Deputy Assistant Secretary for Single Family Housing update policies and procedures regarding discrimination complaints to ensure consistency among customer service representatives in rerouting these complaints to FHEO.
- Status2024-BO-0001-001-BOpenClosedClosed on Diciembre 18, 2023
We recommend that HUD’s Deputy Assistant Secretary for Single Family Housing ensure that the FHA Resource Center updates its training program to ensure that refresher training on housing discrimination is regularly provided to staff (such as monthly, quarterly, semiannually, etc.).
2024-FO-0002 | Noviembre 13, 2023
Audit of FHA’s Fiscal Years 2023 and 2022 Financial Statements
Housing
- Status2024-FO-0002-001-AOpenClosedClosed on Agosto 27, 2024
Develop a plan and a timeline that ensures all due and payable partial claims are transferred to the FOC, and subsequently processed by the FOC.
- Status2024-FO-0002-001-BOpenClosedClosed on Junio 18, 2024
Develop and implement procedures to i) monitor the transfer of due and payable partial claims from NSC to the FOC for collection, ii) determine the financial statement impact of not referring due and payable partial claims to the FOC, and iii) decide when FHA will record a reclassification entry to accounts receivable for those due and payable partial claims that are not transferred to the FOC timely.