We audited the HUD Office of Housing Counseling to assess its processes for achieving its goal to advance homeownership through prepurchase and postpurchase homeownership counseling, including its use of performance metrics and the collection and use of outcome data.  We selected this review because housing counseling plays a significant role in improving housing outcomes for home buyers, homeowners, and renters.HUD’s Office of…

We audited loanDepot.com to evaluate its quality control (QC) program for originating and underwriting Single Family Federal Housing Administration (FHA)-insured loans.  We selected loanDepot for review based on its loan volume and delinquency rate and because its rate of self-reporting loans to HUD when it identified fraud, material misrepresentations, and other material findings that it could not mitigate was below average for…

We performed an audit of CMG Mortgage, Inc., to evaluate its quality control (QC) program for originating and underwriting Single Family Federal Housing Administration (FHA)-insured loans.  We selected CMG for review based on its loan volume and delinquency rate and because its rate of self-reporting loans to HUD when it identified fraud, material misrepresentations, and other material findings that it could not mitigate was below…

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Fair Housing and Equal Opportunity’s (FHEO) challenges in completing housing discrimination investigations within 100 days.  We initiated the audit due to the number of investigations reported in FHEO’s annual reports to Congress that exceeded 100 days.  Our objective was to survey and assess the challenges FHEO faces in completing investigations…

We audited the U.S. Department of Housing and Urban Development’s (HUD or Department) Office of Fair Housing and Equal Opportunity’s (FHEO) process for conducting civil rights compliance reviews.  FHEO’s operational readiness to carry out robust compliance reviews is critical to HUD’s goals to advance equity and support underserved communities.  Our objective was to survey and assess challenges FHEO faced in conducting…

We audited HUD’s management of its FHA appraiser roster to determine whether the roster was accurate and reliable.  We selected this review because a prior audit identified weaknesses related to roster oversight and because this topic aligns with HUD’s strategic goals related to promoting home ownership and strengthening its internal capacity, as well as increased interest in the appraisal process.  HUD’s FHA appraiser…

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Fair Housing and Equal Opportunity’s, implementation of Executive Order 13988, which President Biden issued to prevent and combat discrimination on the basis of gender identity or sexual orientation.  We performed this audit to assess HUD’s progress in developing an action plan to implement the executive order.  Our audit objective was to…

We audited the Puerto Rico Housing Finance Authority’s (PRHFA) Homebuyer Assistance Program (HBA), which provides eligible applicants with closing costs and downpayment assistance for the purchase of a primary residence.  The U.S. Department of Housing and Urban Development (HUD) provided its grantee, the Puerto Rico Department of Housing (PRDOH), $495 million in Community Development Block Grant Disaster Recovery funds for HBA…

We audited the U.S. Department of Housing and Urban Development’s (HUD) Office of Fair Housing and Equal Opportunity, Fair Housing Initiatives Program (FHIP), Education and Outreach Initiative (EOI).  We conducted this audit to help HUD determine whether the education and outreach provided was going to the people who have been systematically denied full housing opportunity.  Our audit objective was to assess how FHIP…

We audited the Kentucky Commission on Human Rights’ fair housing complaint intake process.  We initiated this audit based on an internal risk assessment of Fair Housing Assistance Program agencies’ challenges.  Our audit objectives were to (1) determine the extent to which the Commission processed fair housing inquiries within 30 days and (2) evaluate its reasons for closing fair housing inquiries.We were unable to determine…

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Single Family Housing’s Federal Housing Administration (FHA) Resource Center’s handling of housing discrimination inquiries.  We initiated the audit to assist HUD with ensuring that the FHA Resource Center (1) provided accurate and complete information on potential housing discrimination to its customers and (2) ensured that instances of potential…

We audited the U.S. Department of Housing and Urban Development’s (HUD) temporary policy for endorsement of loans with COVID-19 forbearance activity because an analysis of data in HUD’s systems showed that there may have been loans that did not comply with the policy’s requirements.  The policy was one aspect of HUD’s broader emergency response to COVID-19, which also included an eviction moratorium and loan forbearance for…

We determined that FHEO could provide more guidance related to FHEO’s performance assessment process to improve its oversight of State and local fair housing enforcement agencies participating in FHAP.  The FHAP Division has provided guidance that FHEO regional staff responsible for monitoring and overseeing FHAP agency performance (HUD reviewers) does not consistently follow.  Additionally, although all HUD reviewers work…

We audited the U.S. Department of Housing and Urban Development’s (HUD) Title VIII complaint intake data and jurisdictional determinations recorded in the HUD Enforcement Management System (HEMS).  We initiated this audit to assist HUD with identifying opportunities to improve its data collection and jurisdiction determination process.  Our audit objective was to assess HUD’s Title VIII fair housing complaint intake process…

We completed an audit of the Kankakee Count Housing Authority's Section 8 Housing Program. The audit was conducted based upon a citizen's complaint to our Office. The objectives of our audit were to determine where the Authority: (1) administered its Section 8 Program in an efficient and effective manner; and (2) provided decent, safe, and sanitary housing for its Section 8 tenants. This audit is part of our on-going comprehensive…