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2022-LA-0001-001-B
Status
Open
Date Issued
January 07, 2022
OIG Component Office
Audit
Develop and implement written policies and procedures (1) for locating homeowners who have unpaid refunds (for both existing and new refunds), (2) to establish a standard timeframe for mailing refund applications to homeowners after they are requested, and (3) to establish requirements for verifying the termination date based on supporting documents provided by homeowners.
Program Office
Housing
Questioned Costs
$0.00
Better Funds Use
$0.00
Publication Report Number
2022-LA-0001

Related Recommendations

Recomendation Status Date Issued Summary
2022-LA-0001-001-A Closed January 07, 2022 Develop and implement written policies and procedures and controls for the FHA refund process to address the deficiencies identified in the audit report. These should include (1) controls to ensure that the website for the public listing of all unpaid refunds is complete, (2) controls to ensure that refund applications are sent only to the homeowners who requested them, (3) controls to ensure that refund applications are sent to all homeowners on the loan after loan termination, and (4) a formal monitoring framework for tracking the status of refunds.
2022-LA-0001-001-C Open January 07, 2022 Research, develop, and implement policies and procedures to reduce the number of refunds that have remained unclaimed for an extended period, including consideration of a statute of limitations.
2022-LA-0001-001-D Open January 07, 2022 Develop and implement written policies and procedures regarding the designation of legal representation for applicants.
2022-LA-0001-001-E Open January 07, 2022 Obtain the required approvals under the Paperwork Reduction Act for the insert document mailed with the refund application and the Tracer Found Case form.