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Report Fraud, Waste and Abuse
  • Recommendation Number: 2025-KC-0002-001-C
  • Status: Open
  • Date Issued: May 27, 2025

Ensure that program officials periodically provide all FSM CORs and staff involved in the monitoring process uniform property inspection training.

Publication Report

2025-KC-0002 | May 27, 2025

HUD’s Office of Single Family Housing Did Not Consistently Monitor Its Field Service Management Contractors’ Property Preservation and Protection Services

HUD’s Office of Single Family Housing did not consistently monitor its Field Service Management (FSM) contractors’ property preservation and protection services.  Specifically, HUD provided inconsistent monitoring for 34 of the 79 statistically… more

Related Recommendations

Housing

  •  
    Status
      Open
      Closed
    2025-KC-0002-001-A

    Develop and implement uniform procedures for the FSM desk monitoring review, including a second level review for the FSM monitoring reviews and process for each inspection type.

  •  
    Status
      Open
      Closed
    2025-KC-0002-001-B

    Update the FSM monitoring plan and FSM qualitative monitoring database to: (a) clearly define the monitoring questions, (b) include a section for Q7 New Not Ready to Show (NRTS) properties, (c) define which routine inspection reports will be reviewed to conduct the routine inspection monitoring reviews and (d) develop a monitoring question to evaluate photo date stamps.