Housing and Community Development Should Improve Its Fraud Risk Management Practices for Its ESG CARES Act Program
We audited the California Department of Housing and Community Development (HCD) with the objective of evaluating HCD’s fraud risk management practices for its Emergency Solutions Grants Coronavirus Aid, Relief, and Economic Security Act (ESG CARES Act) program and assessing the maturity of its efforts to prevent, detect, and respond to fraud. Fraudulent activity in the ESG CARES Act program can lead to significant financial losses,…
August 02, 2024
Report
#2024-LA-1001
HUD’s FHA Appraiser Roster is Generally Reliable but Opportunities to Improve Data Management Exist
We audited HUD’s management of its FHA appraiser roster to determine whether the roster was accurate and reliable. We selected this review because a prior audit identified weaknesses related to roster oversight and because this topic aligns with HUD’s strategic goals related to promoting home ownership and strengthening its internal capacity, as well as increased interest in the appraisal process. HUD’s FHA appraiser roster was…
July 30, 2024
Report
#2024-NY-0001
A Review of Pandemic Relief Funding and How It Was Used In Six U.S. Communities: Coeur d’Alene, Idaho
This report was issued from a developing series of six reports taking an in-depth look at how six communities used the pandemic funding they received to address a wide range of needs. This report focused on Coeur d’Alene, Idaho, with a detailed look at eight of the 45 pandemic programs that provided funding to the community. This report was led by the Pandemic Relief Accountability Committee (PRAC) in coordination with HUD OIG as a project…
July 01, 2024
Topic brief
Servicers Followed the COVID-19 Foreclosure Moratorium Requirements but Could Have Better Communicated the Requirements to Borrowers
Servicers followed the COVID-19 pandemic foreclosure moratorium requirements. However, they could have better communicated the moratorium requirements to delinquent borrowers who were subject to foreclosure proceedings. This situation occurred because HUD did not require servicers to notify borrowers directly about the foreclosure moratorium and that occupancy would pause the foreclosure process. Borrowers who were not…
May 24, 2024
Report
#2024-KC-0002
HUD Can Improve Its Loan Purchaser Qualification Vetting To Better Achieve Its Mission Objectives
We audited the Federal Housing Administration (FHA), Office of Asset Sales’ U.S. Department of Housing and Urban Development (HUD)-Held Vacant Loan Sales (HVLS) program. The audit objective was to assess the extent to which HUD achieved its mission objectives for a 2022 vacant loan sale. We noted deficiencies in 52 of 53 HUD-approved applications within the reviewed vacant loan sale. These deficiencies occurred in transactions…
April 18, 2024
Report
#2024-KC-0001
Opportunities Exist To Improve HUD’s FHA Resource Center’s Routing of Housing Discrimination Inquiries
We audited the U.S. Department of Housing and Urban Development (HUD), Office of Single Family Housing’s Federal Housing Administration (FHA) Resource Center’s handling of housing discrimination inquiries. We initiated the audit to assist HUD with ensuring that the FHA Resource Center (1) provided accurate and complete information on potential housing discrimination to its customers and (2) ensured that instances of potential housing…
December 18, 2023
Report
#2024-BO-0001
Preventing Duplication of Benefits When Using Community Development Block Grant Disaster Recover and Mitigation Funds
We performed an audit examining HUD’s efforts to prevent duplication of benefits when using Community Development Block Grant (CDBG) Disaster Recovery and Mitigation funds. Our objective was to determine how the U.S. Department of Housing and Urban Development (HUD) assesses the adequacy of grantee procedures to prevent a duplication of benefits, both before and after grant execution.
HUD certified grantees’ high-level processes for…
October 24, 2023
Report
#2024-FW-0001
HUD’s Assistance and Grantee Challenges With the Office of Native American Programs’ COVID-19 Recovery Programs
We audited the U.S. Department of Housing and Urban Development (HUD), Office of Native American Programs’ (ONAP) coronavirus disease of 2019 (COVID-19) recovery programs. We performed this audit to provide HUD with insight and a nationwide perspective on the challenges that grantees experienced with those programs. Our audit objectives were to identify 1) the information, guidance, and training HUD provided to the grantees for the…
July 28, 2023
Report
#2023-LA-0005
Nationstar Generally Did Not Meet HUD Requirements When Providing Loss Mitigation to Borrowers of Delinquent FHA-Insured Loans
We audited Nationstar Mortgage, LLC’s (doing business as Mr. Cooper (Nationstar)) compliance with the Federal Housing Administration’s (FHA) requirements for providing loss mitigation assistance to borrowers after their COVID-19 forbearance ended. We concurrently conducted a nationwide audit of servicers’ compliance with the U.S. Department of Housing and Urban Development’s (HUD) COVID-19 loss mitigation requirements (HUD Office of Inspector…
June 13, 2023
Report
#2023-KC-1001
Servicers Generally Did Not Meet HUD Requirements When Providing Loss Mitigation Assistance to Borrowers With Delinquent FHA-Insured Loans
We performed an audit of loan servicers’ compliance with the Federal Housing Administration’s (FHA) requirements for providing loss mitigation assistance to borrowers after their COVID-19 forbearance ended. We initiated the audit based on the large number of borrowers exiting forbearance, because the loss mitigation programs available to these borrowers were new and created a risk for both borrowers and the FHA insurance fund when…
June 13, 2023
Report
#2023-KC-0005
HUD Can Improve Oversight of Its Temporary Endorsement Policy for Loans in COVID-19 Forbearance
We audited the U.S. Department of Housing and Urban Development’s (HUD) temporary policy for endorsement of loans with COVID-19 forbearance activity because an analysis of data in HUD’s systems showed that there may have been loans that did not comply with the policy’s requirements. The policy was one aspect of HUD’s broader emergency response to COVID-19, which also included an eviction moratorium and loan forbearance for borrowers…
May 15, 2023
Report
#2023-NY-0002
The Office of Community Planning and Development’s Use of Remote Monitoring
The Office of Community Planning and Development (CPD) traditionally uses onsite monitoring to monitor its grantees. However, in response to the coronavirus disease 2019 pandemic, CPD shifted to 100 percent remote monitoring. Monitoring was momentarily paused in fiscal year (FY) 2020 and was reinstituted remotely in FY 2021.
To support its remote monitoring approach, CPD launched the Grantee Document Exchange (GDX), an externally…
March 10, 2023
Report
#2021-OE-0010
Attestation Review of HUD's Compliance with Office of National Drug Control Policy for Fiscal Year 2022
We conducted an attestation review of the U.S. Department of Housing and Urban Development’s drug control accounting for the fiscal year ended September 30, 2022. We performed this review pursuant to section 705(d) of Public Law 105-277, which requires National Drug Control Program agencies to submit to the Director of ONDCP a detailed accounting of all funds spent by the agencies for National Drug Control Program activities during the…
January 31, 2023
Report
#2023-FO-0801
HUD’s Communication to Homeowners About COVID-19 Policies
We audited the U.S. Department of Housing and Urban Development’s (HUD) efforts to proactively communicate information related to the coronavirus disease of 2019 (COVID-19) to homeowners with Federal Housing Administration (FHA)-insured mortgages. We initiated this work based on a U.S. Government Accountability Office report that identified helping borrowers understand the protections available to them as a key challenge and prior audit…
January 30, 2023
Report
#2023-NY-0001
HUD Could Improve Its Tracking and Monitoring of Continuum of Care Grantee Spending Levels
We performed a review of the U.S. Department of Housing and Urban Development’s (HUD) monitoring and tracking of Continuum of Care (CoC) grantees that have been slow to spend their grant funds. Our objectives were to determine whether HUD was effectively tracking and monitoring CoC grant spending and to determine the impact of COVID-19 on CoC grantee spending.HUD generally tracked and monitored its grantees; however, it did not prioritize…
October 19, 2022
Report
#2023-LA-0002
Emergency Solutions Grants CARES Act Implementation Challenges
We audited the U.S. Department of Housing and Urban Development’s (HUD) Emergency Solutions Grants Coronavirus Aid, Relief, and Economic Security Act (CARES Act) (ESG-CV) program. Our audit objective was to determine what challenges ESG-CV grant recipients faced in implementing the program and using grant funds. We used a survey questionnaire to gather feedback and insight directly from the 362 recipients of ESG-CV grants. At the time we…
August 17, 2022
Report
#2022-LA-0002
Approximately 31,500 FHA-Insured Loans Did Not Maintain the Required Flood Insurance Coverage in 2020
Develop a control to detect loans that did not maintain the required flood insurance to put $1.5 billion to better use by avoiding potential future costs to the FHA insurance fund from inadequately insured properties.
Corrective Action Taken
In November 2022, FHA published the Acceptance of Private Flood Insurance for FHA-Insured Mortgages final rule (Docket No. FR-6084-F-02) in the Federal Register and issued Mortgagee Letter 2022-18,…
March 22, 2022
Report
#2022-KC-0002
The Los Angeles Homeless Services Authority, Los Angeles, CA, Did Not Always Administer Its Continuum of Care Program in Accordance With HUD Requirements
We audited the Los Angeles Homeless Services Authority’s Continuum of Care (CoC) program. The audit was initiated because of the homelessness crisis in the City of Los Angeles, which has the highest number of unsheltered people in the United States. In addition, the Los Angeles city controller issued a report in 2019, criticizing the Authority for falling short of City of Los Angeles homeless outreach goals. (See Background…
January 20, 2022
Report
#2022-LA-1001
HUD Did Not Have Adequate Controls in Place to Track, Monitor, and Issue FHA Refunds Owed to Homeowners
We audited the U.S. Department of Housing and Urban Development’s (HUD) oversight of Federal Housing Administration (FHA) refunds based on a hotline complaint alleging that HUD was trying to make it difficult for claimants to obtain refunds or discourage them from pursuing the refunds, which are due to eligible homeowners from the unearned portion of the upfront mortgage insurance premium paid. Our audit found the allegations from the…
January 07, 2022
Report
#2022-LA-0001
FHA Borrowers Did Not Always Properly Receive COVID-19 Forbearances From Their Loan Servicers
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), completed an audit to determine whether FHA-insured borrowers properly received the COVID-19-related forbearance. The Coronavirus Aid, Relief, and Economic Security Act (CARES Act), signed into law on March 27, 2020, provided a mortgage payment forbearance option for all borrowers who suffered a financial hardship due to the COVID-19 national…
December 15, 2021
Report
#2022-KC-0001