HUD Remains Challenged To Serve the Maximum Number of Eligible Families Due to Decreasing Utilization in the Housing Choice Voucher Program
We audited the U.S. Department of Housing and Urban Development’s (HUD) oversight of voucher utilization and reallocation in the Housing Choice Voucher Program based on the HUD Office of Inspector General’s (OIG) report on HUD’s top management challenges for fiscal year 2020 and HUD’s strategic goals and objectives reported in its 2018-2022 strategic plan.
In addition, while responding to a congressional inquiry from Senator Chuck…
September 15, 2021
Report
#2021-CH-0001
COVID-19 Forbearance Data in HUD’s Single Family Default Monitoring System Generally Agreed With Information Maintained by Loan Servicers
We audited lender reporting of COVID-19 forbearances for Federal Housing Administration (FHA)-insured loans in the Single Family Default Monitoring System (SFDMS). We compared default reporting data from SFDMS to loan data provided by five sampled servicing lenders that serviced a third of the FHA single-family portfolio. Our audit objective was to determine whether COVID-19 forbearance data available in SFDMS were consistent with…
August 16, 2021
Report
#2021-KC-0005
HUD’s Office of Multifamily Housing Programs’ Complaint Process Did Not Ensure That Health and Safety Complaints Were Resolved in a Timely Manner
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General, audited HUD’s Office of Multifamily Housing Programs’ health and safety complaint process. We conducted this audit due to a July 2019 explosion that occurred at the Calloway Cove Apartments, a Multifamily housing property in Jacksonville, FL, which resulted in a fire that injured several people. HUD’s Real Estate Assessment Center had identified…
July 28, 2021
Report
#2021-KC-0004
HUD’s Major Program Offices Can Improve Their Preparedness To Respond to Upcoming Natural Disasters
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General, has completed its audit of the HUD’s disaster preparedness from 2005 to 2018. We performed this audit due to an agreement with six other Inspectors General as part of a Disaster Assistance Working Group-Cross Cutting Functional Effort by the Council of the Inspectors General on Integrity and Efficiency to determine to what extent the Federal…
July 26, 2021
Report
#2021-KC-0003
Promoting a Homeless Waitlist Preference at Multifamily-Assisted Rental Unit Properties
We prepared this memorandum to provide the Office of Housing at the U.S. Department of Housing and Urban Development (HUD) information regarding the opportunity to promote a homeless waitlist preference at Multifamily Housing rental assistance properties. HUD has an opportunity to revisit the promotion and marketing of its homeless waitlist preference and the importance of partnering with a homeless service provider. Additionally,…
June 17, 2021
Memorandum
#2021-KC-0802
Evaluation Closure – Federal Housing Administration Residency Requirements
In June 2020, we received letters from members of Congress, including the chairpersons of the House Committee on Financial Services and Oversight and Investigation Subcommittee, expressing concern that the U.S. Department of Housing and Urban Development (HUD) imposed a new, nonpublic, and legally erroneous policy that prohibited issuing Federal Housing Administration (FHA)-insured loans to Deferred Action for Childhood Arrivals (DACA)…
March 30, 2021
Memorandum
#2021-OE-0002
HUD’s PIH Office of Field Operations Generally Confirmed That PHAs Complied With the Implementing Guidance of HUD’s Smoke-Free Policy Requirements
We audited the U.S. Department of Housing and Urban Development’s (HUD) Office of Public and Indian Housing’s (PIH) Office of Field Operations’ (OFO) oversight of public housing agencies’ (PHA) compliance with implementing HUD’s smoke-free policy. We initiated the audit in accordance with our strategic plan and our vision to support HUD’s efforts to achieve quality and safer housing. Our objective was to determine whether OFO ensured that the…
March 19, 2021
Report
#2021-AT-0001
Key Considerations From Prior Audits of the Single Family Default Monitoring System and the Partial Claim Loss Mitigation Option
We prepared this memorandum to provide the Office of Housing at the U.S. Department of Housing and Urban Development (HUD) with key considerations from prior audits of the HUD Single Family Default Monitoring System (SFDMS) and the partial claim loss mitigation option. These audits identified HUD’s lack of effective controls to ensure that lenders reported default information accurately and in a timely manner, lenders promptly filed and…
March 12, 2021
Memorandum
#2021-KC-0801
Necessary System Interfaces Between HERMIT And The National Servicing Center Were Not In Place
We audited selected general and application controls over the Federal Housing Administration’s (FHA) Home Equity Reverse Mortgage Information Technology (HERMIT) system as part of the internal control assessments required for the fiscal year 2019 financial statement audit under the Chief Financial Officer’s Act of 1990. Our objective was to review the selected controls over HERMIT for compliance with U.S. Department of Housing and Urban…
March 02, 2021
Report
#2021-DP-0002
Contaminated Sites Pose Potential Health Risks to Residents at HUD-Funded Properties
The West Calumet Housing Complex (WCHC), located in East Chicago, IN, was a public housing development that opened in 1972 on top of a former lead smelting plant. HUD and other agencies missed multiple opportunities to identify site contamination at WCHC. As a result, WCHC residents continued living in unsafe conditions for decades, and inadequate oversight led to the lead poisoning of children in WCHC. Between 2005 and 2015,…
February 14, 2021
Report
#2019-OE-0003
Use of Landlord Incentives in the Housing Choice Voucher Program
We conducted this limited review to determine the use of landlord incentives to increase landlord participation and retention and expand housing options for program participants outside areas of low-income or minority concentration.
The majority (28 of 34) of responsive MTW PHAs used the program and funding flexibilities of the MTW program to offer landlord incentives. These PHAs offered many types of landlord incentives as a tool to…
January 25, 2021
Memorandum
#2021-LA-0803
FHA Insured $940 Million in Loans for Properties in Flood Zones Without the Required Flood Insurance
The U.S. Department of Housing and Urban Development, Office of Inspector General, has completed its audit of Federal Housing Administration (FHA)-insured loans originated in calendar year 2019. Our audit objective was to determine whether FHA insured loans that were not eligible for insurance because they did not have the required flood insurance coverage. We found FHA insured at least 3,870 loans that closed in 2019, totaling $940…
January 05, 2021
Report
#2021-KC-0002
Interim Audit Memorandum – The HUD Single Family Insurance Operations Division Should Take Additional Action To Inform Homeowners of Changes to Its FHA Refund Process Resulting From the COVID-19 Pandemic
We initiated an audit of the U.S. Department of Housing and Urban Development’s (HUD) oversight of Federal Housing Administration (FHA) refunds to determine whether HUD appropriately, effectively, and efficiently tracked, monitored, and issued FHA refunds owed to homeowners with terminated loans. During the audit field work, the Coronavirus 2019 (COVID-19) pandemic began and as a result, we developed a second, more urgent audit objective to…
December 02, 2020
Memorandum
#2021-LA-0802
Opportunities Exist To Improve HUD’s Communication to Renters About Eviction Protections
As part of the Office of Inspector General’s effort to provide oversight of the U.S. Department of Housing and Urban Development’s (HUD) relief efforts provided by the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), we reviewed HUD’s communication to renters regarding the eviction moratorium found in Section 4024. The objective of our review was to highlight the progress HUD has made and identify areas for improvement.…
October 13, 2020
Memorandum
#2021-NY-0801
Review of the Nampa Housing Authority’s Public Housing Program, Nampa, ID
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG), audited the Nampa Housing Authority’s public housing program in response to a local OIG, Office of Investigation, referral. Our objective was to determine whether the Authority followed U.S. Department of Housing and Urban Development (HUD) public housing requirements pertaining to (1) calculating contract rents, (2) maintaining its waiting…
October 05, 2020
Memorandum
#2021-SE-1801
HUD’s Office of Multifamily Housing Programs Did Not Always Follow Mitigation Requirements for Its FHA-Insured Multifamily Projects
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General, audited HUD’s Office of Multifamily Housing Programs upon receiving a hotline complaint. The hotline complaint contained allegations that (1) HUD routinely fails to perform Endangered Species Act analysis or consultations; (2) there are many projects that have deficiencies in noise analysis and environmental assessment site factors; (3) the…
October 02, 2020
Report
#2021-KC-0001
Some Mortgage Loan Servicers’ Websites Continue to Offer Information about CARES Act Loan Forbearance That Could Mislead or Confuse Borrowers, or Provide Little or no Information at all
The U.S. Department of Housing and Urban Development (HUD), Office of Inspector General (OIG) conducted this study to follow up on information we shared previously regarding what information servicers of mortgage loans insured by Federal Housing Administration (FHA) are providing to borrowers regarding forbearance options available under the Coronavirus Aid, Relief, and Economic Security Act (CARES Act).
We reported on April 27, 2020, that our…
September 30, 2020
Memorandum
Opportunities Existed to Improve HUD’s Responses to Inquiries From Borrowers, Industry Partners, and the General Public Regarding Forbearance and Foreclosure Relief Provided by the CARES Act
As part of the Office of Inspector General’s (OIG) effort to provide oversight of the U.S. Department of Housing and Urban Development’s (HUD) relief efforts provided by the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), we reviewed HUD’s responses to inquiries regarding forbearance and foreclosure relief. The objective of our review was to evaluate the accuracy of HUD’s responses to inquiries from borrowers, industry…
September 22, 2020
Memorandum
#2020-PH-0801
HUD Could Improve Its Oversight of Portability in the Housing Choice Voucher Program
We audited the U.S. Department of Housing and Urban Development’s (HUD) oversight of portability in the Housing Choice Voucher Program based on a congressional inquiry from Senator Grassley’s office. Our audit objective was to determine whether HUD had adequate oversight of portability in the Housing Choice Voucher Program; specifically, to determine whether (1) HUD had adequate policies and procedures to identify and evaluate the impacts…
September 09, 2020
Report
#2020-CH-0006
Mid America Mortgage, dba 1st Tribal Lending, Pinole, CA, Did Not Always Follow HUD’s Section 184 Program Requirements
We audited Mid America Mortgage’s, dba 1st Tribal Lending’s, Section 184 Indian Home Loan Guarantee program based on a previous U.S. Department of Housing and Urban Development (HUD), Office of Inspector General, audit and corrective action verification of the Section 184 program, which determined that HUD lacked proper oversight of the program and lenders did not always underwrite loans in accordance with HUD’s requirements. The lender…
September 03, 2020
Report
#2020-LA-1005