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Recommendations are designated as “priority” because, if implemented, they will have the most significant impact on increasing efficiency in HUD programs, reducing fraud and wasteful spending, and assisting HUD with addressing its top management challenges. Closing priority recommendations would help the Department tackle longstanding challenges with managing fraud risk and improper payments, mitigating counterparty risks, promoting health and safety in HUD-assisted housing, improving IT modernization and cybersecurity, and increasing effectiveness in procurement. 

HUD OIG tracks these recommendations on our Recommendation Dashboard and reports publicly on HUD’s progress in addressing them and what further action is needed. 

See the recommendations below.

Memos to the Secretary

 

Export
Date Issued

Policy Development & Research

  •  
    Status
      Open
      Closed
    2023-OE-0007-03
    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    The CDO should coordinate with HUD’s Records Office, Privacy Office, and program offices to develop data policies and procedures for data inventory, categorization, and labeling in support of zero trust architecture.


    Status

    HUD is working on a plan to address the recommendation. HUD OIG anticipates receiving a corrective action plan no later than April 11, 2025, with a plan for resolving this recommendation.


    Analysis

    By addressing the recommendation, HUD will be positioned better to protect and prioritize protection for data in its IT systems. This will allow HUD to have a better understanding of the specifics of the most sensitive data as well as allow recommendation 2024-OE-0002a-003 to be addressed by HUD.

    HUD maintains billions of records of PII and sensitive data within IT systems and the IT environment. Knowing more specifics about the data is essential in the ability to protect and recover from attempted exfiltration attempts.

Other

  •  
    Status
      Open
      Closed
    2023-IG-002-1
    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    HUD (a) identify all contracts related to its programs that pre-date July 1, 2013 and that have not yet been modified to include Section 4712 whistleblower protections; and (b) review all contracts entered into on or after July 1, 2013, to ensure they include a clause that requires contractors to comply with Section 4712.


    Status

    HUD provided a Management Plan that identifies actions HUD is taking to address the recommendation. The OIG and HUD have not reached an agreement that the actions proposed will fully address the recommendations. Additionally, HUD has not completed several of the proposed actions and is still collecting information that responds to the recommendations.


    Analysis

    To fully address this recommendation, HUD must (a) identify all contracts related to its programs that pre-date July 1, 2013, and that have not yet been modified to include Section 4712 whistleblower protections; and (b) review all contracts entered on or after July 1, 2013, to ensure they include a clause that requires contractors to comply with Section 4712.

    Implementation of this recommendation will ensure that Section 4712 whistleblower protections will apply to all individuals working for HUD contractors.

  •  
    Status
      Open
      Closed
    2023-IG-002-2
    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    Seek voluntary cooperation from program participants to proactively modify pre-2013 contracts for the purpose of including a clause requiring compliance with Section 4712.


    Status

    HUD provided a Management Plan that identifies actions HUD is taking to address the recommendation. The OIG and HUD have not reached an agreement that the actions proposed will fully address the recommendations. Additionally, HUD has not completed several of the proposed actions and is still collecting information that responds to the recommendations.


    Analysis

    To fully address this recommendation, HUD must provide evidence that it has sought voluntary cooperation from program participants to proactively modify pre-2013 contracts for the purpose of including a clause requiring compliance with Section 4712.

    Implementation of this recommendation will ensure that Section 4712 whistleblower protections will apply to all individuals working for HUD contractors.

  •  
    Status
      Open
      Closed
    2023-IG-002-3
    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    Use its best efforts to include a clause requiring compliance with Section 4712 at the time of major modifications to contracts with program participants with whom HUD is unable to gain voluntary cooperation.


    Status

    HUD provided a Management Plan that identifies actions HUD is taking to address the recommendation. The OIG and HUD have not reached an agreement that the actions proposed will fully address the recommendations. Additionally, HUD has not completed several of the proposed actions and is still collecting information that responds to the recommendations.


    Analysis

    To fully address this recommendation, HUD must provide evidence that it has taken steps to ensure that it includes a clause requiring compliance with Section 4712 at the time of major modifications to contracts with program participants with whom HUD is unable to gain voluntary cooperation.

    Implementation of this recommendation will ensure that Section 4712 whistleblower protections will apply to all individuals working for HUD contractors.

Public and Indian Housing

  •  
    Status
      Open
      Closed
    2021-OE-0011b-06
    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    PIH in coordination with other HUD offices as necessary, research and address potential causes of the variance in the number of EBLL cases among States on the EBLL tracker and identify solutions that are within HUD's control.


    Status

    As of November 13, 2024, the PIH Office of Field Operations (OFO) had completed its outreach data collection and identified 9 public housing authorities that had not completed the required EBLL reporting actions and that OFO informed the field office directors overseeing the appropriate PHAs that they had until November 6, 2024, to upload the proper information to the trackers. As of January 29, 2025, OFO field office directors and their staff were still updating and inputting EBLL cases and relevant documentation into the EBLL tracker due to delays in responses from PHAs. The estimated completion date is February 28, 2025.


    Analysis

    To fully address this recommendation, OFO must provide evidence that it coordinated with other HUD offices and identified the causes of the variances in the number of EBLL cases among states on the EBLL tracker. OFO must also demonstrate that it fully remedied the causes of the variances. Alternatively, OFO must provide an explanation sufficient to support a claim that it could not identify the causes of the variances or develop and implement solutions for problems it identified in its research.

    Implementation of this recommendation will result in improved HUD data of EBLL cases of children living in public housing across the country. Accurate reporting of EBLL cases to HUD is essential so that HUD can ensure PHAs take effective environmental interventions that help prevent additional lead exposure.

Lead Hazard Control

  •  
    Status
      Open
      Closed
    2021-OE-0011b-01
    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    Define and communicate policies and procedures to ensure that its products, system components, systems, and services comply with its cybersecurity and SCRM requirements. This recommendation includes:

    • Identification and prioritization of externally provided systems (new and legacy), components, and services.
    • How HUD maintains awareness of its upstream suppliers.
    • The integration of acquisition processes tools, and techniques to use the acquisition process to protect the supply chain.
    • Contract tools or procurement methods to confirm that contractors are meeting their obligations (derived from OIG FISMA metric 14).

    Status

    On January 17, 2025, the Office of Lead Hazard Control and Healthy Homes (OLHCHH) informed HUD OIG that the Office of the Federal Register published a notice, Modifying HUD’s Elevated Blood Lead Level Threshold for Children Under Age 6 Who Are Living in Certain HUD-Assisted Target Housing Covered by the Lead Safe Housing Rule. The notice announced that HUD is lowering its EBLL threshold from 5 to 3.5 µg/dL for a child under the age of 6, consistent with the CDC’s current blood lead reference value of 3.5 µg/dL, effective January 17, 2025. Next, OLHCHH will assist the Office of Community Planning and Development, the Office of Multifamily Housing Programs, and the Office of Public and Indian Housing to draft, circulate, and publish EBLL notices. The estimated completion date is June 30, 2025.


    Analysis

    To fully address this recommendation, OLHCHH must provide evidence that it has updated its regulations, policies, and procedures so that they are consistent with CDC’s lowered blood lead reference value of 3.5 ug/dL.

    Implementation of this recommendation will help ensure children living in public housing with elevated blood lead levels receive effective environmental interventions.

Chief Information Officer

  •  
    Status
      Open
      Closed
    2021-OE-0001-08
    Sensitive
    Sensitive

    Sensitive information refers to information that could have a damaging import if released to the public and, therefore, must be restricted from public disclosure.

    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    Define and communicate policies and procedures to ensure that its products, system components, systems, and services comply with its cybersecurity and SCRM requirements. This recommendation includes:

    • Identification and prioritization of externally provided systems (new and legacy), components, and services.
    • How HUD maintains awareness of its upstream suppliers.
    • The integration of acquisition processes tools, and techniques to use the acquisition process to protect the supply chain.
    • Contract tools or procurement methods to confirm that contractors are meeting their obligations (derived from OIG FISMA metric 14).

    Status

    The Office of the Chief Information Officer (OCIO) estimated it would complete corrective action for this recommendation by August 2023. In May 2024, HUD OIG reviewed the OCIO progress in closing this recommendation as part of the FY 2024 FISMA evaluation. At that time, OCIO provided its draft SCRM Policy, draft SCRM Procedures, final SCRMES Charter, and a SCRM Technical Roadmap. Additionally, HUD provided agency-specific clauses. As of January 2025, HUD has not issued finalized SCRM policies and procedures.


    Analysis

    To fully address this recommendation, HUD must establish that it has defined and communicated policies and procedures to ensure that its products, system components, systems, and services comply with its cybersecurity and SCRM requirements.

    Implementation of this recommendation will result in HUD continuing to mature in supply chain risk management, establishing and defining the policies and procedures of SCRM requirements as they relate to systems and system components.

2020-OE-0004 | November 17, 2021

HUD’s Processes for Managing IT Acquisitions

Chief Procurement Officer

  •  
    Status
      Open
      Closed
    2020-OE-0004-03
    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    Evaluate IT acquisition process workflows and identify ways to simplify the processes, facilitate more effective stakeholder coordination across offices, and create efficiencies when possible.


    Status

    The Office of the Chief Procurement Officer (OCPO) had agreed to an estimated completion date of March 2024. In November 2024, OCPO submitted additional evidence for closure; however, the evidence did not identify how the revisions to the process will address efficiency issues. The OIG requested further information that identifies improvements in the IT acquisition process.


    Analysis

    To fully address this recommendation, HUD must provide evidence that it has published its standard operating procedures resulting from its evaluation of workflows and efforts to simplify processes and facilitate more effective coordination.

    Implementation of this recommendation will result in defined IT acquisition process workflow procedures to increase efficiency and ensure coordination across program offices.

Chief Information Officer

  •  
    Status
      Open
      Closed
    2020-OE-0001-01
    Sensitive
    Sensitive

    Sensitive information refers to information that could have a damaging import if released to the public and, therefore, must be restricted from public disclosure.

    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    Implement a software asset management capability for software and operating systems to ensure that software executes only from the authorized software inventory and all unauthorized software is blocked from executing on HUD's network.


    Status

    In April 2024, the Office of the Chief Information Officer reported that it was in the process of implementing a software management tool that would allow it to control which software is authorized to access the network. This is the first step to creating rules for allowing only authorized software to be used through HUD's endpoint security software. The final implementation of this new tool is expected by Quarter 2 of FY 2025.


    Analysis

    To fully address this recommendation, HUD must provide evidence that it has an automated whitelist and it is implemented as per the NIST Special Publication 800-167 or accept the risk and document mitigating measures via a Risk-Based Decision memorandum.

    Implementation of this recommendation will result in HUD having the capability to ensure only authorized software is used on HUD’s network based on its software asset listing.

  •  
    Status
      Open
      Closed
    2020-OE-0001-15
    Sensitive
    Sensitive

    Sensitive information refers to information that could have a damaging import if released to the public and, therefore, must be restricted from public disclosure.

    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    Implement multifactor authentication mechanisms for all nonprivileged users who access information systems that process, store, or transmit PII.


    Status

    The Office of the Chief Information Officer reported that it has implemented a new software security solution to implement multifactor authentication, starting with a pilot on 15 FHA systems. In October 2024, HUD received additional funds through the Technology Modernization Fund for this project enterprisewide.


    Analysis

    To fully address the recommendation, HUD must implement multifactor authentication enterprisewide.

    Implementation of this recommendation will result in an enterprise-wide identity and access management solution. Users will be required to use multifactor authentication methods to access HUD data, networks, and devices.

  •  
    Status
      Open
      Closed
    2020-OE-0001-16
    Sensitive
    Sensitive

    Sensitive information refers to information that could have a damaging import if released to the public and, therefore, must be restricted from public disclosure.

    Priority
    Priority

    We believe these open recommendations, if implemented, will have the greatest impact on helping HUD achieve its mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

    Implement multifactor authentication mechanisms for all privileged users who access information systems that process, store, or transmit PII.


    Status

    The Office of the Chief Information Officer reported that it has implemented a new software security solution to implement multifactor authentication, starting with a pilot on 15 FHA systems. In October 2024, HUD received additional funds through the Technology Modernization Fund for this project enterprisewide.


    Analysis

    To fully address this recommendation, HUD must implement the eICAM plan it developed with the funding it received.

    Implementation of this recommendation will result in an enterprise-wide identity and access management solution. Users will be required to use multifactor authentication methods to access HUD data, networks, and devices.