Evaluate IT acquisition process workflows and identify ways to simplify the processes, facilitate more effective stakeholder coordination across offices, and create efficiencies when possible.

Status

In September 2025, OCPO indicated that additional time was needed to implement the recommendation based on the implementation of Executive Order 14275, which initiates a governmentwide initiative to streamline federal procurement regulations and agency acquisition practices.  OCPO stated that the corrective action would be completed by March 31, 2026.

Analysis

To fully address this recommendation, HUD must provide evidence that it has published its standard operating procedures resulting from its evaluation of workflows and efforts to simplify processes and facilitate more effective coordination.

Implementation of this recommendation will result in defined IT acquisition process workflow procedures to increase efficiency and ensure coordination across program offices.

Create and implement a knowledge management strategy, such as developing standard operating procedures, reference sheets, and program office fact sheets.

Corrective Action Taken

OCHCO developed and implemented client profiles for each HUD program office to address knowledge loss and the need for offices to explain or reexplain their mission and functions. The profiles will serve as a central repository to learn about the various programs and missions of HUD and will allow OCHCO staff, other key HUD program office staff, and HUD’s service provider staff to view critical information for each HUD program office.