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Hotline

Report Fraud, Waste and Abuse

The pandemic caused by the coronavirus disease of 2019 (COVID-19) has dramatically impacted Americans and our economy. Congress has provided over $12 billion through the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020 and over $10 billion through the American Rescue Plan (ARP) Act of 2021 to the U.S. Department of Housing and Urban Development (HUD) to assist homeowners, renters, landlords, impacted communities, and individuals.

Early in the pandemic, the HUD Office of Inspector General (OIG) developed a framework of five key oversight areas to help us prioritize timely COVID-19 related work, and have since initiated and completed several audits, evaluations, investigative initiatives, and other innovative reviews in alignment with these oversight areas. 

HUD OIG we will continue to conduct oversight of HUD’s management of programs intended to help those impacted by the pandemic to ensure those programs are not undermined by fraud, waste, or abuse.

 

Publications

HUD’s Assistance and Grantee Challenges With the Office of Native American Programs’ COVID-19 Recovery Programs
We audited the U.S. Department of Housing and Urban Development (HUD), Office of Native American Programs’ (ONAP) coronavirus disease of 2019 (COVID-19) recovery programs.  We performed this audit to provide HUD with insight and a nationwide perspective on the challenges that grantees experienced with those programs.  Our audit objectives were to identify 1) the information, guidance, and training HUD provided to the grantees for the…
July 28, 2023
Report
Nationstar Generally Did Not Meet HUD Requirements When Providing Loss Mitigation to Borrowers of Delinquent FHA-Insured Loans
We audited Nationstar Mortgage, LLC’s (doing business as Mr. Cooper (Nationstar)) compliance with the Federal Housing Administration’s (FHA) requirements for providing loss mitigation assistance to borrowers after their COVID-19 forbearance ended. We concurrently conducted a nationwide audit of servicers’ compliance with the U.S. Department of Housing and Urban Development’s (HUD) COVID-19 loss mitigation requirements (HUD Office of…
June 13, 2023
Report
Servicers Generally Did Not Meet HUD Requirements When Providing Loss Mitigation Assistance to Borrowers With Delinquent FHA-Insured Loans
We performed an audit of loan servicers’ compliance with the Federal Housing Administration’s (FHA) requirements for providing loss mitigation assistance to borrowers after their COVID-19 forbearance ended.  We initiated the audit based on the large number of borrowers exiting forbearance, because the loss mitigation programs available to these borrowers were new and created a risk for both borrowers and the FHA insurance fund when…
June 13, 2023
Report

Strategic Overview Material
HUD OIG COVID-19 Oversight Framework

HUD Office of Inspector General (OIG) has developed a framework of five key oversight areas to guide our work. We will align our audits, evaluations, investigative initiatives, and other innovative reviews with these areas to ensure that timely and effective relief is provided to the intended recipients, and that relief efforts are not undermined by fraud, abuse, or waste.

04/27/2020
Top Challenges Facing HUD: COVID-19 Emergency Relief and Response Efforts

HUD has been provided more than $12 billion to perform its responsibilities under the CARES Act in the following areas: (1) rental assistance, (2) mortgage loan forbearance, (3) assistance for vulnerable populations, (4) assistance for communities’ response, and (5) continued performance of HUD’s mission. The HUD OIG addresses the Department’s top management challenges surrounding CARES Act implementation in this context, based on prior OIG work and ongoing conversations with HUD.

6/18/2020