The Office of Evaluation performed preliminary research of the HUD Office of the Chief Information Officer’s (OCIO) management of the agency’s reporting of financial and project information on the Federal IT Dashboard (Dashboard). The objective of the evaluation was to determine if OCIO processes ensured accurate IT investment information was reported on the Dashboard. We found that project managers did not consistently follow processes when they reported IT financial Information for the Dashboard. Of 38 points of contact who received our request to complete a questionnaire, only 10 responded. Therefore, we were unable to identify all parties with IT investment roles or individuals who could have provided information that we needed. Six of ten respondents to our questionnaire used the OCIO guidance inconsistently or were unaware the procedures existed.
The Dashboard contained eight major HUD IT investments. We requested the Exhibit 300s for all of the major IT investments on the Dashboard for the September 2014 submissions, but the IMD contractors provided Exhibit 300s for only six of the major IT investments. We reviewed the six major IT investments’ Exhibit 300s but could only reconcile two of the six investment amounts reported on the Dashboard with the numbers in the investments’ Exhibit 300s. However, we were able to reconcile the metrics for all six amounts reported on the Dashboard.
Before the start of our review, OCIO was reorganizing its office structure to address issues such as inaccurate and inconsistent reporting of IT financial information on the electronic Capital Planning and Investment Control (eCPIC) program and the Dashboard. IMD’s Director explained that OCIO was transitioning to HUDPlus, an automated process that allows project managers to enter IT investment information directly into eCPIC rather than using manual processes. In addition, EPMD was implementing a new process using project health assessments to ensure that project managers provided accurate IT financial information.
We provided the draft memorandum to OCIO for comment and OCIO had no comments.