HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Implement a process to periodically review approving officials’ span of control to ensure that the requirement is not exceeded.
HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Implement a process with ARC to ensure that cardholders and approving officials are notified before purchase card training is due to allow training to be completed in a timely manner.
HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Implement a process to ensure that purchase cards are suspended when a cardholder or approving official fails to complete training.
HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Research why ARC provided incomplete monthly transactional data and identify a solution to ensure the completeness of future transmissions.
HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Enhance the process to periodically analyze data for split transactions or improper MCCs and follow up on any potential issues identified.
HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Require ARC to update its MCC tracking log, to include the amount, the date of MCC override removal, and staff assigned, to ensure that an override is removed after the approved purchase is made.
HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Implement a process with Citibank and ARC to provide global notifications to cardholders and approving officials before autoclosures of credit card statements.
HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Implement a process to suspend cardholders or approving officials who repeatedly cause HUD to pay interest.
HUD's Purchase Card Program Had Inaccurate Records, Untimely Training, and Improper Purchases
Obtain supporting documentation for the $1,807 spent on two cardholders’ purchase cards or require the vendors or cardholders to repay the funds to the applicable HUD program.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Suspend the travel cards for 35 employees who made 166 improper, illegal, or erroneous purchases, if warranted based on the nature of misuse, and coordinate with the related program offices, the Office of the Chief Human Capital Officer, and the Office of Employee Labor Relations to take appropriate disciplinary actions against these employees and their supervisors who did not follow up on the monitoring reports.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Ensure that ARC has properly updated the monitoring report criteria to include transaction categories that were previously missing from the monitoring reports.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Coordinate with the Office of Employee Labor Relations and the Office of the Chief Human Capital Officer to update HUD’s travel card policy with the table of penalties and disciplinary actions for travel card misuse and provide the updated policy and tiered instructions for disciplinary actions to administrative officers and approving officials.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Require program offices to report all disciplinary actions taken against employees who made improper purchases.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Generate a periodic report of travel cards for employees who do not travel and cancel the travel cards if not needed.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Inform all travel cardholders and approving officials about specific travel program requirements and repercussions for disregarding these requirements.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Verify with ARC on a regular basis that all travel cardholders have completed their training as required.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Require justification and approval for selecting a nonrefundable rate in the travel system comments section.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Generate a periodic monitoring report that would identify employees who did not use their government travel card when required and send this report to employees’ supervisors and the Assistant Secretary of related program offices for proper action.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Require justification and approval in the travel system comments section when requesting lodging expense reimbursement to the traveler’s bank account.
HUD's Travel Cards Were Used for Illegal, Improper, or Erroneous Purchases and Were Not Always Used When Required
Update HUD’s travel card policy to require approving officials’ review of travel documents for appropriate methods of payment and work with the Office of Employee Labor Relations and the Office of the Chief Human Capital Officer to prescribe disciplinary actions for not using the government travel card when required.