As of January 2024, 85 percent of HUD employees had approved telework agreements, and 9 percent had approved remote work agreements.  HUD estimated that 31 percent of remote employees were remote as a reasonable accommodation.  Most of HUD’s remote workers served in a limited number of occupations.  We evaluated the Office of the Chief Human Capital Officer’s (OCHCO) controls over the quality of data related to...

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Fair Housing and Equal Opportunity’s (FHEO) challenges in completing housing discrimination investigations within 100 days.  We initiated the audit due to the number of investigations reported in FHEO’s annual reports to Congress that exceeded 100 days.  Our objective was to survey and assess the challenges FHEO faces in completing investigations...

We audited the U.S. Department of Housing and Urban Development’s (HUD or Department) Office of Fair Housing and Equal Opportunity’s (FHEO) process for conducting civil rights compliance reviews.  FHEO’s operational readiness to carry out robust compliance reviews is critical to HUD’s goals to advance equity and support underserved communities.  Our objective was to survey and assess challenges FHEO faced in conducting...

We audited the U.S. Department of Housing and Urban Development (HUD), Office of Fair Housing and Equal Opportunity’s, implementation of Executive Order 13988, which President Biden issued to prevent and combat discrimination on the basis of gender identity or sexual orientation.  We performed this audit to assess HUD’s progress in developing an action plan to implement the executive order.  Our audit objective was to...

We audited the U.S. Department of Housing and Urban Development’s (HUD) Office of Fair Housing and Equal Opportunity, Fair Housing Initiatives Program (FHIP), Education and Outreach Initiative (EOI).  We conducted this audit to help HUD determine whether the education and outreach provided was going to the people who have been systematically denied full housing opportunity.  Our audit objective was to assess how FHIP...

We audited the Kentucky Commission on Human Rights’ fair housing complaint intake process.  We initiated this audit based on an internal risk assessment of Fair Housing Assistance Program agencies’ challenges.  Our audit objectives were to (1) determine the extent to which the Commission processed fair housing inquiries within 30 days and (2) evaluate its reasons for closing fair housing inquiries.We were unable to determine...

The U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Human Capital Officer (OCHCO) and the Office of Departmental Equal Employment Opportunity (ODEEO) both have responsibilities related to increasing the percentage of employees who identify as Hispanic or Latino.  HUD provides an Annual Equal Employment Opportunity Program Status Report, also known as the Annual Management Directive 715 Report (MD-715...

The Office of Evaluation is initiating an evaluation of the timeliness of the Office of Departmental Equal Employment Opportunity's (ODEEO) equal employment opportunity (EEO) complaint-handling process between fiscal years (FY) 2017 and 2023. The evaluation will focus on ODEEO’s EEO investigations and final agency decisions from FY 2017-2023. The objectives for this evaluation are (1) to determine factors affecting the timeliness of...

The Office of Evaluation is initiating an evaluation of HUD’s utilization and oversight of its remote work and telework programs during the period April 25, 2022, to January 13, 2024. Our objectives are to assess: (1) HUD employees’ utilization of remote work and telework programs; (2) HUD’s administration of locality payments to its remote workers and teleworkers; and (3) HUD’s support and training of supervisors overseeing employee...

Retention is a shared responsibility between the U.S. Department of Housing and Urban Development’s (HUD) Office of the Chief Human Capital Officer (OCHCO) and HUD’s other program offices.  OCHCO sets the departmentwide retention strategy, while the program offices have responsibility for managing retention within their offices.  Our evaluation determined that HUD’s departmentwide retention strategy in fiscal years (FY) 2019-...

HUD OIG is auditing the Office of Fair Housing and Equal Opportunity's Fair Housing Initiatives Program Education and Outreach Initiative. The Education and Outreach Initiative received $7.2 million in FY 2021 funding that it provided to State and local government agencies and non-profit organizations for initiatives that educate the public and housing providers about equal opportunity in housing and compliance with the fair housing...

The Office of Evaluation is initiating an evaluation of HUD’s recruitment efforts to address underrepresentation of employees who identify as Hispanic or Latino. Our objectives are to (1) determine the status of HUD’s recruitment plans to address the underrepresentation of employees who identify as Hispanic or Latino and (2) identify how HUD tracks the effectiveness of its recruitment actions to increase representation of employees who...

HUD OIG is auditing the fair housing complaint intake process of a Fair Housing Assistance Program (FHAP) agency located within HUD's Region IV geographical jurisdiction. FHAP agencies intake housing discrimination complaints and conduct investigations to determine whether the alleged discrimination occurred. Our objective is to (1) determine the extent that the FHAP agency processed fair housing complaints within 30 days, (2) evaluate...

We determined that FHEO could provide more guidance related to FHEO’s performance assessment process to improve its oversight of State and local fair housing enforcement agencies participating in FHAP.  The FHAP Division has provided guidance that FHEO regional staff responsible for monitoring and overseeing FHAP agency performance (HUD reviewers) does not consistently follow.  Additionally, although all HUD reviewers work...

We audited the U.S. Department of Housing and Urban Development’s (HUD) Title VIII complaint intake data and jurisdictional determinations recorded in the HUD Enforcement Management System (HEMS).  We initiated this audit to assist HUD with identifying opportunities to improve its data collection and jurisdiction determination process.  Our audit objective was to assess HUD’s Title VIII fair housing complaint intake process...

The Office of Evaluation is initiating an evaluation of HUD’s employee retention. Our objectives are to: 1. To determine whether HUD has a high voluntary separation rate relative to similar agencies, and which program offices or demographic groups, if any, have high rates relative to HUD’s overall rate or to equivalent groups in similar agencies. 2. To determine what retention-relevant programs HUD employs and the extent to which...

HUD OIG is auditing the Office of Fair Housing and Equal Opportunity's (FHEO) timeliness of investigations for Title VIII complaints.  Title VIII of the Civil Rights Act of 1968 requires that HUD complete investigations of each complaint within 100 days of the date it was filed unless it is impracticable to do so.  Our objective is to assess challenges faced by FHEO in meeting the 100-day investigation requirement for Title...

HUD OIG is auditing the Office of Fair Housing and Equal Opporunity (FHEO) fair housing and civil rights compliance reviews. FHEO has authority to conduct compliance reviews to determine whether a recipient of HUD funds was following applicable civil rights laws and their implementing regulations. Our objective is to assess how the Department , through FHEO and its partners, performed compliance reviews.

We audited the U.S. Department of Housing and Urban Development’s (HUD) transitioning of offices from mandatory to maximum telework during the coronavirus disease 2019 (COVID-19) pandemic, based on a request from Representative Gerald Connolly, to review whether HUD was employing best practices and existing guidance when deciding whether or when to require Federal employees to return to their offices.  Transitioning an office to...

HUD OIG is auditing HUD's Office of Fair Housing and Equal Opportunity (FHEO) implementation of Executive Order 13988. The order described how to enforce prohibitions on sex discrimination on the basis of gender identity or sexual orientation. The audit objective is to determine whether HUD (1) established and implemented a plan to prevent and combat discrimination based on gender identity and sexual orientation; (2) ensured its FHEO...