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Línea Directa

REPORTAR FRAUDE, DESPERDICIO O ABUSO
  • Recommendation Number: 2025-KC-0002-001-A
  • Status: Open
  • Date Issued: Mayo 27, 2025

Develop and implement uniform procedures for the FSM desk monitoring review, including a second level review for the FSM monitoring reviews and process for each inspection type.

Publication Report

2025-KC-0002 | Mayo 27, 2025

HUD’s Office of Single Family Housing Did Not Consistently Monitor Its Field Service Management Contractors’ Property Preservation and Protection Services

HUD’s Office of Single Family Housing did not consistently monitor its Field Service Management (FSM) contractors’ property preservation and protection services.  Specifically, HUD provided inconsistent monitoring for 34 of the 79 statistically... más

Related Recommendations

Housing

  •  
    Status
      Open
      Closed
    2025-KC-0002-001-B
    Summary

    Update the FSM monitoring plan and FSM qualitative monitoring database to: (a) clearly define the monitoring questions, (b) include a section for Q7 New Not Ready to Show (NRTS) properties, (c) define which routine inspection reports will be reviewed to conduct the routine inspection monitoring reviews and (d) develop a monitoring question to evaluate photo date stamps.

  •  
    Status
      Open
      Closed
    2025-KC-0002-001-C
    Summary

    Ensure that program officials periodically provide all FSM CORs and staff involved in the monitoring process uniform property inspection training.