The Crisfield Housing Authority, Crisfield, MD, Did Not Properly Administer Its Housing Choice Voucher Program
Follow its administrative plan to ensure that program requirements are met.
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Follow its administrative plan to ensure that program requirements are met.
Develop and implement controls to ensure that its Section 8 coordinator is adequately trained and supervised to ensure that the program operates in accordance with requirements.
Develop and implement controls to ensure that employees comply with its computer, internet, and email use policy and use only official business email accounts to transmit confidential information.
Develop and implement procedures and controls to ensure that required eligibility documentation is obtained and maintained to support households’ selection from its waiting list and admission to and continued assistance on the program.
Correct the errors in the files identified in this report.
Develop and implement procedures and controls to ensure that housing assistance and utility allowance payments are correctly calculated, including the use of the Enterprise Income Verification system to verify household income, and that they are adequately supported.
Reimburse five households $984 from program funds for the underpayment of housing assistance and utility reimbursements due to incorrect calculations.
Reimburse its program $17,101 from non-Federal funds for the overpayment of housing assistance and utility allowances to 14 families.
Provide documentation to support $280,561 (housing assistance and utility allowance payments totaling $237,809 for families that did not meet eligibility requirements and $42,752 in administrative fees) or reimburse its program from non-Federal funds for any amounts it cannot support.
Train its staff on the proper abatement of housing assistance payments.